Shipping policy
We’re committed to getting your order to you quickly and reliably.
Processing Times
All orders are processed and shipped within 24–48 hours (1-2 business days) from our local UK warehouse. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
Once shipped, your order will typically arrive within 2–5 business days, depending on your location.
Shipping Costs
Free shipping on all subscription orders
Free shipping on all one-time orders over £60
Orders under £60 may incur a small shipping fee, calculated at checkout.
Order Tracking
As soon as your order ships, you’ll receive a tracking link via email so you can follow it all the way to your doorstep.
Questions?
If you have any questions about your order or shipping, please reach out to us at info@silastra.co.uk — we’re happy to help!